Welcome to the Kitty Konnect Help Center
Feeling stuck, unsure, or overwhelmed? You’re not alone and you’re exactly where you need to be.
Whether you’re just getting started with self-cleaning litter boxes or troubleshooting a specific issue, this Help Center is here to guide you with clear answers, simple tips, and real-life support from someone who’s been there.
I’ve tested the products, made the mistakes, and figured out what actually works so you don’t have to.
Take a breath. You’ve got this and I’m here to help every step of the way.
Whether you’re brand new to self-cleaning litter boxes or just need a fast tip, you’ll find everything you need right here. And we’re always updating this space with new questions and solutions from our community.
Quick Start Guides
Start here if you’re just beginning or need a refresher.
🟣 How Do Self-Cleaning Litter Boxes Work?
Explore our How It Works guide to see how these automated systems detect, clean, and contain waste—so you scoop less and enjoy more.
🟣 Choosing the Right Litter Box
Visit our Buyer’s Guide to compare top-rated models, learn what to look for, and discover which box fits your cat, space, and routine.
🟣 Litter Essentials for New Users
Check out our Litter Essentials Guide for recommendations on litter types, odor control, matting, maintenance tools, and setup tips.
🟣 Maintenance Made Easy
Find simple routines to keep your box running smoothly without adding stress to your day. Read our maintenance tips for best practices.
❓ Frequently Asked Questions
Have a question? You might find the answer below!
What kind of litter should I use in a self-cleaning litter box?
Always check the manufacturer’s recommendation. Most rotating/raking boxes use clumping clay, while crystal trays and reusable systems need specific litter types.
How often do I need to empty the waste drawer?
For one cat, usually every 2–5 days. If you have multiple cats, every 1–3 days is a better rhythm.
Will my cat actually use a self-cleaning litter box?
Most cats adjust well, especially with a slow introduction. For sensitive cats, start with manual mode and reward early use.
Are self-cleaning litter boxes loud?
Some are quieter than others! Brands like Litter-Robot 4 and PetSafe ScoopFree SmartSpin are known for gentle operation.
What if I have more than one cat?
Many boxes support multiple cats, but it’s still best to have one box per cat (plus one extra) when possible.
Can I use natural or eco-friendly litter?
Some boxes are compatible with walnut or corn-based litter, but make sure it clumps well and doesn’t interfere with the cleaning mechanism.
Do I still need to clean the box manually?
Yes, but not often! Plan for light weekly wipe-downs and a deeper clean once a month. Sensors and filters may also need occasional attention.
Still Have Questions?
We’re always here to help! If you can’t find what you’re looking for, feel free to send us a message or check back soon. We’re adding new answers and guides all the time.
Welcome to litter care, simplified. 💜